Service Standards
Our clients expect us to deliver high quality advocacy and advice as a matter of course. We seek to ensure that we deliver our service in a thoroughly professional, efficient manner. We have adopted the following Practice Management Standards to ensure that we do.
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- Service Standards
- Data Protection Policy
Data Protection Policy
Introduction
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Chambers are committed to ensure we comply with the law governing the management and storage of personal data, which is outlined in the General Data Protection Regulation 2018 (GDPR).
For this reason, protection of personal data and respect for individual privacy is fundamental to the day-to-day operations of Chambers.
Compliance with the GDPR is overseen by the UK data protection regulator which is the Information Commissionerâs Office (ICO). Chambers is accountable to the ICO for its data protection compliance and we take a proactive approach to ensure compliance.
Purpose
This policy aims to protect and promote the data protection rights of individuals and of Chambers, by informing members and everyone working for and with Chambers, of their data protection obligations and of Chambers procedures that must be followed in order to ensure compliance with the GDPR.
Scope
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This policy applies to all members, staff (including managers), consultants and any third party to whom this policy has been communicated.
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This policy covers all personal data and special categories of personal data, processed on computers or stored in manual (paper based) files.
Responsibility
Steven McCormick, who is Chambers Information Security Manager, is responsible for monitoring Chambersâ compliance with this policy.
Everyone in Chambers (and any third party to whom this policy applies to) is responsible for ensuring that they comply with this policy. Failure to do so may result in disciplinary action.
INFORMATION SECURITY MANAGER (ISM)
Chambers has appointed Steven McCormick as its Information Protection Manager (ISM). This is not a statutory role. Steven McCormickâs responsibilities within this role include:
- Developing and implementing data protection policies and procedures;
- Arranging periodic data protection training for all staff and members which is appropriate to them;
- Acting as a point of contact for all colleagues, staff and Barristers on data protection matters;
- Monitoring Chambersâ compliance with its data protection policy and procedures;
- Promoting a culture of data protection awareness;
- Assisting with investigations into data protection breaches and helping Chambers to learn from them;
- Advising on Data Protection Impact Assessments; and
- Liaising with the relevant supervisory authorities as necessary (i.e. the Information Commissionerâs Office in the UK).
GDPR
The GDPR is designed to protect individuals and personal data which is held and processed about them by Chambers or other individuals.
The GDPR uses some key terms to refer to individuals, those processing personal data about individuals and types of data covered by the Regulation. These key terms are:
Personal data
Means any information relating to an identified and identifiable natural person (âdata subjectâ)
This includes for example information from which a person can be identified, directly or indirectly, by reference to an identifier i.e. name; ID number; location data; online identifiers etc.
It also includes information that identified the physical, physiological, genetic, mental, economic, cultural or social identity of a person.
For Chambersâ purposes, Barristersâ clients and Chambersâ staff are data subjects (other individual third parties concerning whom we hold personal data about are also likely to be data subjects).
Controller
Means the natural or legal person, public authority, agency or other body who alone or jointly with others, determines the purposes and means of processing the personal data. In effect, this means the controller is the individual, organisation or other body that decides how personal data will be collected and used.
For Chambersâ purposes, this Chambers is a data controller for certain categories of data.
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Processing
Means any operation which is performed on personal data such as: collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
For Chambersâ purposes, everything that we do with client information (and personal information of third parties) is âprocessingâ as defined by the GDPR. This processing will often be in the capacity as a Data Processor on behalf of a Barrister as a Data Controller.
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Special categories of personal data
Means personal data revealing:
- Racial or ethnic origin;
- Political opinions;
- Religious or philosophical beliefs;
- trade-union membership;
- The processing of genetic data or bio-metric data for the purpose of uniquely identifying a natural person;
- Data concerning health or data concerning a natural person's sex life or sexual orientation
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N.B. data relating to criminal convictions and offences is not included within the special categories. However, there are additional provisions for processing this type of data (see Regulation 10 of GDPR)
Data Protection Principles
The GDPR is based around a number of principles which are the starting point to ensure compliance with the Regulation. Everybody working for and with Chambers must adhere to these principles in performing their day-to-day duties. The principles require Chambers to ensure that all personal data and sensitive personal data are:
- Processed lawfully, fairly and in a transparent manner in relation to the subject (âlawfulness, fairness and transparencyâ)
- Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes (âpurpose limitationâ)
- Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (âdata minimisationâ)
- Accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay (âaccuracyâ)
- Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which personal data are processed (âstorage limitationâ)
- Processed in a manner that ensures appropriate security of personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage using appropriate technical or organisational measures (âintegrity and confidentialityâ)
- Chambers must be able to demonstrate its compliance with the policies above (âaccountabilityâ).
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Processing personal data and sensitive personal dataÂ
You must process all personal data in a manner that is compliant with the GDPR, in short, this means you must:
- Have legitimate grounds for collecting and using the personal data;
- Not use the data in ways that have unjustified adverse effects on the individuals concerned;
- Be transparent about how you intend to use the data, and give individuals appropriate privacy notices when collecting their personal data;
- Handle peopleâs personal data only in ways they would reasonably expect; and
- Make sure you do not do anything unlawful with the data.
You must ensure that you are aware of the difference between personal data and special categories of personal data and ensure that both types of data are processed in accordance with the GDPR.
The conditions for processing special categories of personal data that are most relevant to our Chambers are:
- Explicit consent from the data subject;
- The processing is at the instruction of a Barrister who is the Data Controller of that personal data;
- The processing is necessary for the purposes of carrying out Chambersâ obligations in respect of employment and social security and social protection law;
- The processing is necessary to protect the vital interests of the data subject or another person;
- The processing relates to personal data that has already been made public by the data subject; or
- The processing is necessary for the establishment, exercise or defence of legal claims or whenever courts are acting in their judicial capacity.
- Right of information and access to confirm details about the personal data that is being processed about them and to obtain a copy;
- Right to rectification of any inaccurate personal data;
- Right to erasure of personal data held about them (in certain circumstances);
- Right to restriction on the use of personal data held about them (in certain circumstances);
- Right to portability â right to receive data processed by automated means and have it transferred to another data controller;
- Right to object to the processing of their personal data.
- Criminal and civil action;
- Fines and damages;
- Personal accountability and liability;
- Suspension/ withdrawal of the right to process personal data by the ICO; Loss of confidence in the integrity of the businessâs
If you have any concerns about processing personal data, please contact Steven McCormick who will be happy to discuss matters with you.
Rights of the data subject
The GDPR gives rights to individuals in respect of the personal data that any organisations hold about them. Everybody working for Chambers must be familiar with these rights and adhere to Chambersâ procedures to uphold these rights.
These rights include:
If anybody receives a request from a data subject (a client or other third party concerning whom we hold personal data) to exercise any of these rights, the request must be referred to Steven McCormick, the Information Security Manager immediately or to Matthew Gibbons, the Senior Clerk, in his absence.
Note: we only have one month to respond to a request to access a copy of personal data.
Confidentiality and data sharing
The barristers and Chambers must ensure that they only share personal information with other individuals or organisations only where they are permitted to do so in accordance with data protection law.
Wherever, possible you should ensure that you have the clientâs (or other data subjectâs) consent before sharing their personal data, although, it is accepted that this will not be possible in all circumstances, for example if the disclosure is required by law.
Any further questions around data sharing should be directed to Steven McCormick, the Information Security Officer.
Data Protection Impact Assessments (DPIAs)
DPIAs are required to identify data protection risks; assess the impact of these risks; and determine appropriate action to prevent or mitigate the impact of these risks, when introducing, or making significant changes to, systems or projects involving the processing of personal data.
In simpler terms, this means thinking about whether Chambers is likely to breach the GDPR and what the consequences might be, if Chambers uses personal data in a particular way. It is also about deciding whether there is anything that Chambers can do to stop or, at least or minimise the chances of any of the potential problems identified, from happening.
DPIAs will be undertaken by Steven McCormick (ISM) or designated members of staff.
Breaches
A data protection breach is defined as âa breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processedâ.
Everybody working in, for and with Chambers has a duty to report any actual or suspected data protection breach without delay to Steven McCormick, the Information Security Manager, Matthew Gibbons, the Senior Clerk and Tim Horlock QC, who is the Head of Chambers and also the Chambers Data Controller. Full details of the Chambersâ breach reporting policy can be requested from Steven McCormick.
Breaches will be reported to the Information Commissionerâs Office (ICO) by Steven McCormick (ISM) without undue delay and, where feasible, not later than 72 hours after having become aware of the breach, unless, Chambers is able to demonstrate that the personal data breach is unlikely to result in a risk to the rights and freedoms of data subjects.
Steven McCormick (ISM) will maintain a central register of the details of any data protection breaches.
Complaints
Complaints relating to breaches of the GDPR and/ or complaints that an individualâs personal data is not being processed in line with the data protection principles should be referred to Steven McCormick, the ISM without delay.
Penalties
It is important that everybody working for Chambers understands the implications for Chambers if we fail to meet our data protection obligations. Failure to comply could result in:
- Criminal and civil action;
- Fines and damages;
- Personal accountability and liability;
- Suspension/ withdrawal of the right to process personal data by the ICO;
- Loss of confidence in the integrity of the businessâs systems and procedures;
- Irreparable damage to the businessâs reputation.
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